Privacy Statement

Our Commitment to You: TopGearHosting is dedicated to establishing trust with you, our customer, and to protecting your privacy. This value is demonstrated by how we treat your identifying information. All personal information collected by us will be used for the sole purpose of maintaining our hosting relationship with you. When you sign up for Web hosting services with TopGearHosting, you will be asked to provide contact and payment information. The contact information will include your name, address, phone number and e-mail address. The payment information typically includes your credit card number. In the normal course of providing our Web hosting services, we also create and maintain other information, such as account status, system usage, plan type and support requests.

How does TopGearHosting use customer information?

We use customer information to notify you of system and service related issues, including system upgrades, scheduled maintenance, network downtime, newly added services or features and any other communication deemed relevant to the continuance of our service. We do not sell or rent TopGearHosting customer information.

We share aggregate, non-identifying customer information with partner companies when a customer has requested a service or product that uses the services of an outside company (for example, domain names). The information given will only be that which is necessary to implement the service or product requested.

Our Web site contains links to carefully chosen partner Web sites in order to provide our customers access to complementary services. Personal information may be collected on those Web sites, and the use of that information is regulated by each partner's individual Privacy Policy. TopGearHosting does not review the privacy policies of such Web sites and is not responsible for the actions, errors or omissions of those Web sites.

TopGearHosting may collect certain technical and routing information including traffic patterns, IP addresses, browser types, operating systems and CPU speed. This information is gathered to facilitate the use of our Web site and enhance service delivery.

Domain registration information becomes public record in the universally available Whois database when a customer registers a domain name with TopGearHosting.

As required by law, we will disclose that customer information specifically required to name, contact, or bring legal action against persons causing harm or interfering with the rights or property of TopGearHosting, our customers, or others, and in response to legitimate court orders, subpoenas, warrants or as otherwise required for law enforcement purposes.

How does TopGearHosting protect customer information?

We protect our customers' information both online and offline. Online, your account information is protected by the leading industry standard method of Secure Socket Layer (SSL) encryption. Furthermore, all credit card information is encoded, and our database servers are protected from hackers by not having a publicly routable IP.

How does TopGearHosting use cookies?

Cookies are pieces of information generated by a Web server and stored on a user's computer. TopGearHosting does not use cookies to track or collect information specific to the Web activities of our customers. We exclusively use cookies to authenticate customers accessing the Control Panel and to securely store your login data, and we use cookies to track usage patterns in a general way. Whenever possible, we use session cookies, which remain active only while your browser is open. After the browser is closed, session cookies expire.